The earlier you submit a request for a goalie, the better your chances of receiving interest. We can’t guarantee a goalie will take your game if you request within two hours of the game. So when the time comes to book your goalie, we recommend you do so as soon as possible.
If a goaltender has been confirmed to your game and you wish to cancel, you will not be refunded the GG fee. If you cancel within 2-12 hours of the ice time, we provide you a credit for your next booking. If you cancel 2 hour or less before the the ice time, no refund is provided. You can read more on this on the “Cancellation/Refunds” page.
No problem! If we operate and supply goalies in that city/location, than we can find you a goalie! Just fill out the form as normal and put the correct details for the game, and we will match you with a goalie.
Reach out to us by email as soon as possible in the case you make a mistake filling out the form, or if you have any changes to the game time/location. We make sure to provide the correct information to the goalie as fast as possible.
When you book a goalie, we charge a service fee of $10-$20 online, and the rest is cash given to the goalie at the game. Further information can be found on the prices page.
Rarely, to never, do we have a goalie confirm to play a game and not show up. If it does happen, we offer a refund of our website fee, in addition to a credit for your next booking on us!